Changing the permissions of each user/agent is easy as well. Click on "Agents" from the home page, then click on the name of the agent you wish to modify. Click on the "Permissions" tab in their profile and you will be able to view, edit and remove permissions as you deem necessary.
If you want to change permissions of multiple users quickly without accessing each individual profile, or if you want to audit "what users are there in a Administrator role" or something like that, you can just click on Admin>Security Roles and easily view, edit, remove users and/or roles from users as necessary.
As with all Cymbo software, help videos on each page show you a detailed visual demonstration making it easy to do things on each page. If you still have questions on managing your Cymbo account, please contact Cymbo at www.Cymbo.com